Services

Proofreading and Editing

Particular attention paid to verb tense, non-sexist language, punctuation, glaring grammatical errors, visual appeal and readability, spell-check misses, and, where applicable, correct footnote or bibliographical form.

Hard copy documents:

  • Correspondence
  • Newsletters
  • Proposals
  • Presentations
  • Academic assignments
  • Personal projects

Electronic documents:

  • E-newsletters
  • Blog posts or articles
  • Website pages and updates
  • E-books

Research

Sometimes research need only involve discovery and reporting. The next level of research includes interpreting the results, requiring discernment. I can assist you at either level.

Library-based Research:

  • Monographs, Serials, Journal articles, Microfiche, Microfilm

Internet-based Research:

  • Analyze consumer reviews for major purchases
  • Compare prices of common supplies
  • Compare specs on electronics or other products
  • Garner bids for services, equipment and repairs
  • Fact-check for speeches, articles, sermons
  • Track source of a news item or article
  • Gather data on current people and events
  • Research historical events, people, or topics

Contact and Communications

Prioritize voice mail and e-mail; respond to your clients and business associates (and, of course, friends, service providers, etc.).

  • E-mail, voice mail
  • Social Media pages (LinkedIn, Facebook, etc.)
  • Website contact form inquiries
  • Bulk Mailings

Electronic Communications

I can teach you how to upload and send electronic files if you are having trouble with that.

  • E-newsletters
  • Upload photos on your Website, Flickr, Picassa, Facebook, etc.
  • Upload or transfer document files
  • Download, convert, organize, remix, and transfer files of all types

Document Preparation and Production

Create precise, visually appealing documents and distribute via the method of your choosing: mail, e-mail, upload to Websites, overnight delivery services, etc.

  • Correspondence
  • Reports
  • Presentations (including binding, if needed)
  • Newsletters, electronic or hard copy
  • Documentation with results of research
  • Proposals

Creative Projects

  • Business Cards
  • Letterhead/Envelopes
  • Brochures
  • Newsletters
  • Personal or Introduction Cards

Client Care, Public Relations, Customer Service

I take pride in exceeding my clients’ expectations, and that includes taking care of your clients, too. I will remember, at all times, that I am representing you and your business to your clients.

  • Create and maintain high standard of care for your clients
  • Fast and efficient follow through of clients’ needs or inquiries
  • Plan and organize client appreciation events
  • Send greeting cards for clients’ special events or holidays

Event and Travel Planning

With attention to the smallest details, I will organize your local or out-of-state events, such as training workshops, client appreciation events, retirement parties, etc.

  • Research and secure the venue
  • Contact and confirm speakers
  • Arrange catering
  • Make airline reservations
  • Arrange ground transportation
  • Secure hotel accommodations

Errands, deliveries, shopping

  • Around town or electronically via online shopping
  • Pick up supplies
  • Meet face to face to garner bids for supplies or services
  • Deliver documents or products

Classic Administrative/Secretarial tasks

With the goal of representing your business in a highly professional manner, I can take care of client-related responsibilities, as well as working with your service providers.

  • Set up appointments
  • Respond to clients and associates
  • Follow-up on orders and deliveries
  • Call tech support or other repair services
  • Data entry
  • Errands, deliveries
  • Bookkeeping - Payroll, A/R and A/P
  • Word processing of all kinds
  • Create custom forms for your specific needs

Also, I can come to your local home or home office as necessary to:

  • Organize files and folders on your computer
  • Perform backups
  • Upload files to your Website
  • Set up filing system for physical files
  • Take inventory
  • Track supplies

For the Technologically-Challenged

I will assist you in a couple of ways with your electronics and gadgets that are holding up a project you need to complete. I can resolve many problems with printers, scanners, wireless routers, software, and electronics set up (television, TIVO/DVR, DVD recorder).

However, if I cannot resolve the problem, I can serve as your liaison with Tech Support for these issues, as well as repair of other equipment, cellular service, etc. while you continue with your responsibilities.

Your “Resourceful Resource” Person

If you have a project that does not fit in any of the above categories, or you have a project and do not know what to even call it, please run it by me. I am curious and resourceful, and driven to problem solving. I would love to hear about it!